BBB National Programs


BBB AUTO LINE® Complaint Form
Begin the process below. It takes about 10 minutes. After completing the form, you will be asked to review and approve the information, then our staff will start processing your complaint. You may also file your complaint by phone by calling: 800-955-5100 (M-F 9am to 5:30pm EST).
Please tell us the state where you purchased or leased the vehicle, and your vehicle make. Note - fields followed by an asterisk (*) are required.
Purchase/Lease State: *
Vehicle Make: *
Class Action Arbitration Program
BBB National Programs has been named as an arbitration provider to resolve disputes arising under several class action settlements. Click the link below to see the list of class action settlements that provide consumers with the right to file for arbitration with BBB National Programs. Please read the Information and Rules in their entirety before submitting an arbitration request form.
Click here to learn more.